WHAT IS PII
Personally Identifiable Information or PII means that information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, among others, alone or when combined with other personal or identifying information that is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc. Additional details about the meaning of PII are contained in the government’s guidance, OMB Memoranda M-07-16 (issued May 22, 2007). This notice dated October 1, 2014 explains how CRC Capital Group, Inc. may collect, use and share your information. Please read carefully and contact CRC Capital Group, Inc.  if you have any questions or would like to file a complaint. Contact information is as follows: CRC Capital Group, Inc., 101 S. Reid St. Suite 307, Sioux Falls, SD 57103. Via email info@crcgroup.us or call 605-988-4994. If you are applying for health insurance through healthcare.gov and believe your Personally Identifiable Information has been or may have been compromised in any way and you would like to file a complaint with the Centers for Medicare & Medicaid Services (CMS), please go here: http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html.

WHAT INFORMATION WILL YOU ASK ME TO GIVE AND HOW DO YOU USE IT
We must collect certain information about you, called Personally Identifiable Information (“PII”) in order to help you complete your application for insurance and investment products. PII is information that can be used to identify you or trace your identity. These are a few examples of PII, name, address, zip code and county of residence, date of birth, telephone number, social security number, household income, number of individuals residing in your household, marital status race or ethnicity, credit or debit card numbers, checking account numbers and/or any information necessary to assist you with your request for assistance with your healthcare coverage.

INFORMATION THAT YOU VOLUNTARILY PROVIDE
This information is used to complete transactions and provide the information, products and services that you have ordered or requested, and for administrative and analytical purposes. In addition, Personal Information may be used to contact you (by telephone, regular mail, email, facsimile or other means) to answer your questions or respond to your comments, to send you information about our products and services, to provide emails, newsletters and other communications, to conduct market research, and to ensure compliance with our policies and applicable laws and regulations. When you opt not to receive emails or newsletters from us, we collect and store certain Personal Information, such as your email address, in order to comply with your preferences regarding such materials and will do so promptly upon your request.

HOW WILL YOU USE MY INFORMATION
We will use only the information that we need to help you obtain health insurance through the Federally Facilitated Exchange (“FFE”) and to provide Authorized Functions approved by the FFE, or other service as permitted under applicable law. These are a few of the authorized functions that we may conduct. This is not a complete list: Helping with your application for insurance and retirement products, answering question about your eligibility, helping to enroll you in a qualified health plan, helping with filing appeals of eligibility determinations, correcting errors in your application.

WILL YOU SHARE MY INFORMTION WITH ANYONE
We may only share your information as described in this notice. We may share your information with certain Federal or State agencies, the insurance or retirement product issuer that you select or subcontractors that help us to provide services to you. We do not share with third parties any Personal Information you provide to us except with your consent.

CAN I INDICATE MY PREFERENCE FOR RECEIVING COMMUNICATION
If you want to opt-out of receiving certain communications from us, please contact us at info@crcgroup.us

WHAT HAPPENS IF I DO NOT SHARE MY INFORMATION WITH YOU
If you do not want to share your information, we would not be able to assist you in enrolling in an insurance or retirement
product.

WILL YOU KEEP MY INFORMATION SAFE
Yes. We are required to keep your information safe. We have developed privacy and security policies/practices that we must follow to make sure that we protect your PII. We are sincerely committed to protecting your personal privacy. While information is important for our ability to provide superior service, our most important asset is our customer’s trust. Keeping information secure and using it in a responsible manner is our top priority.

HOW WILL YOU INFORM ME ABOUT CHANGES TO THIS PRIVACY NOTICE
We may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be sent to you via mail or email, together with an updated effective date.
CRC Capital Group, Inc.
101 S. Reid St.
Ste 307,
Sioux Falls, SD 57103
Ph:605-988-4994
Fax: 605-275-8833
Email: info@crcgroup.us